Cookies on BookTrust websites

Find out more about what cookies are, how BookTrust uses them and how you can switch them off.


What are cookies?

 'Cookies' are small text files that are stored by the internet browser on your computer, mobile phone or tablet. Websites are able to read and write these files, allowing them to store such items as personalisation details, user preferences or to gather statistical information. They are used by Book Trust to help you navigate our websites efficiently and perform certain functions. They provide a memory for the website so that when you return to it the website can recognise you and respond appropriately eg by remembering your registration password or preferences for services and functionality. Each web domain can only access its own cookies but some web pages may contain elements from multiple web domains.


How does BookTrust use cookies?

A visit to a page on a BookTrust site may generate the following types of cookie:


  • Analytics cookies
  • Registration cookies
  • Shopping cookies
  • Site display cookies


Analytics cookies

Every time a user visits one of the BookTrust websites, Google Analytics generates an anonymous analytics cookie, which enables us to gather statistical information about site use. These cookies can tell us whether or not you've visited the site before. Your browser will tell us if you have these cookies, and if you don't, we generate new ones. This allows us to track how many individual unique users we have, and how often they visit the site. These cookies are used for statistical purposes only. If you check to see which cookies you have you can identify the Google analytics ones as they begin with _ut


Registration cookies

When you register for an online service with BookTrust we need to generate cookies that show whether you are signed in or not. Book Trust services that you might sign up for would be to access any password protected area of the site eg the Bookstart Bear Club, The Ant Club or Beyond Booked Up. Our sites use these cookies to work out which account you are signed in with, and if you are allowed access to a particular service. In most cases these types of cookies get deleted when you either close your browser or shut down your computer.


Shopping cookies

If you use the BookTrust shop then a cookie will be used to store which items you have placed in your shopping basket. The cookie follows as you move through the shopping pages so that the site can respond to any settings you may set. This cookie does not contain personal information. All the cookies used by the shop will be deleted when you close your browser. If you check to see which cookies you have you can identify the shopping ones as:

  • .ASPXAUTH - to convey your authentication when you are logged in
  • ASP.NET_SessionId site framework cookie
  • esitShop2 - shopping cookie


Site display cookies

BookTrust sites use cookies to store your preferences for functionality eg your page display settings such as font size or page contrast


How do I turn cookies off?

Cookies help us improve the usability of our website and help us to provide you with a good service. They also enable you to register for password-protected areas of the sites. However, if you would like to turn them off you can do so by changing your internet browser options or preferences.


Turn cookies off using your Browser tool bar:


  • Firefox - cookie settings in Firefox are managed in Tools: Options: Privacy. For more information please read the Cookie settings in Firefox help guide
  • Internet Explorer - cookie settings in Internet Explorer are managed in Tools: Options: Security. For more information please read Cookie settings in Internet Explorer or select Help and then Cookies from your browser tool bar
  • Chrome - cookie settings in Chrome are managed by selecting the wrench icon on the browser toolbar and then Settings: Under the Hood: Content settings in the Privacy section: Cookies. For more information please read Cookie settings in Chrome
  • Safari -cookie settings in Safari are managed in Preferences: Security. For more information please read Cookie settings in Safari


If this does not provide the information you were looking for, or you have any further questions about the use of cookies on Book Trust websites, please email